Brevo
Brevo
Customer-relationship platform for email, SMS, WhatsApp, chat, CRM, and marketing automation.
Official product preview · locally stored · verified Aug 2026
$9
per month · monthly billing
Free plan verified
August 1, 2026
What it does
A neutral product overview
Capabilities
Verified product functions
These capabilities were retained from official-source research. Availability can still vary by plan.
- email marketing
- SMS and WhatsApp campaigns
- marketing automation
- transactional messaging
- sales CRM
- live chat
- forms and landing pages
Fit and tradeoffs
Where Brevo belongs on a shortlist
Strengths to examine
- Email campaigns, automation, contacts, forms, and transactional messaging share one platform family.
- Brevo also documents sales and conversations products for broader customer communication workflows.
Limitations and conditions
- Message volume, users, channels, automation, and advanced reporting depend on the selected offer.
- Features, allowances, integrations, and support can vary by the current plan and region.
Likely to suit
- Small and midsize teams coordinating email marketing and customer communications.
- Teams prepared to assign ownership for configuration, data quality, and ongoing administration.
May be a poor fit
- Teams needing a specialist product analytics or enterprise data-warehouse platform.
Pricing
What the published price means
$9
per month · monthly billing
- The free plan permits 300 emails per day.
- Enterprise pricing is custom.
Product views
See the working context
Official vendor imagery is stored locally and labeled by source. It illustrates the product; it is not an ArtisanSW simulation.
Integrations
Verified connections
- WordPress
- Shopify
- WooCommerce
- Zapier
- Zoom
- API
- SMTP
- webhooks
Evaluation plan
Before you commit
Setup notes
- Authenticate sending domains, import only permissioned contacts, and define suppression and ownership rules.
- Pilot one representative workflow and verify roles, exports, integrations, and exception handling before a wider rollout.
Buying questions
- Model contact, send-volume, transactional, channel, and user requirements together.
- Confirm current plan limits, usage units, security controls, support, and renewal terms with the vendor.
Alternatives
Compare adjacent options
These are nearby products in the same launch cluster, not ranked substitutes. Compare each product’s center of gravity, verified pricing, and implementation fit.
ActiveCampaign
ActiveCampaign
Marketing automation platform combining email, customer journeys, CRM, segmentation, messaging, and reporting.
Pricing not publicly verified
Customer.io
Customer.io
Customer engagement platform for behavior-driven email, push, SMS, and in-app messaging.
$100
per month · monthly billing
GetResponse
GetResponse
Email marketing and automation platform with newsletters, funnels, landing pages, webinars, and ecommerce tools.
$19
per month for 1,000 subscribers · monthly billing
Kit (formerly ConvertKit)
Kit (formerly ConvertKit)
Creator-focused email marketing platform for newsletters, automations, landing pages, and digital products.
$39
per month for up to 1,000 subscribers · monthly billing
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