Pipedrive
Pipedrive
Web-based sales CRM for managing leads, deals, activities, communication, reporting, and sales workflows.
Official product preview · locally stored · verified Aug 2026
€14
per seat per month · annual prepayment · annual commitment
Free trial verified
August 1, 2026
What it does
A neutral product overview
Capabilities
Verified product functions
These capabilities were retained from official-source research. Availability can still vary by plan.
- custom sales pipelines
- lead and deal management
- contact and activity management
- email sync and tracking
- workflow automations and sequences
- sales reporting and forecasts
- product catalog
- duplicate merging and data import/export
- lead generation add-ons
- project and document add-ons
Fit and tradeoffs
Where Pipedrive belongs on a shortlist
Strengths to examine
- Visual deal pipelines keep stages and ownership explicit.
- Activities, reminders, goals, and calendar sync sit alongside deal records.
- Custom fields, automations, reports, and marketplace integrations extend the core CRM.
Limitations and conditions
- Prospect-data coverage is not the product’s central job.
- Automation, reporting, usage limits, and add-ons vary by plan.
- Pipeline stages and activity rules still need an agreed sales process.
Likely to suit
- Sales teams that prioritize pipeline visibility and next-action discipline.
- Small and midsize teams that want an adaptable CRM with a broad integration marketplace.
May be a poor fit
- Teams mainly buying a contact database and outbound sequencing system.
- Organizations that need a specialist ERP or deeply industry-specific record model.
Pricing
What the published price means
€14
per seat per month · annual prepayment · annual commitment
- price is locale-dependent
- lowest observed price requires annual prepayment
- add-ons and usage top-ups can increase cost
Product views
See the working context
Official vendor imagery is stored locally and labeled by source. It illustrates the product; it is not an ArtisanSW simulation.
Integrations
Verified connections
- QuickBooks
- Asana
- Slack
- Kixie
- Trello
- Zoom
- Gmail
- Microsoft Teams
- Zapier
Evaluation plan
Before you commit
Setup notes
- Define pipeline stages, required fields, and activity ownership before import.
- Choose the source of truth for contacts and test calendar and email synchronization with a small dataset.
Buying questions
- Compare the current plan matrix against reporting, automation, permission, and add-on requirements.
- Use the trial to test one real opportunity from creation through close.
Alternatives
Compare adjacent options
These are nearby products in the same launch cluster, not ranked substitutes. Compare each product’s center of gravity, verified pricing, and implementation fit.
Close
Close
Sales CRM that centralizes calling, email, SMS, tasks, pipelines, automation, and reporting.
$19
per user per month · monthly
Apollo.io
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Pricing not publicly verified
Cognism
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Pricing is provided by quote.
lemlist
lemlist
Multichannel sales-engagement platform for prospecting, personalized outreach, follow-up, and lead management.
Pricing not publicly verified
Related editorial
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